Dispute Resolution Terms and Protocol
Dispute Resolution Protocol:
1. When a problem occurs between 2 or more parties, all parties are encouraged to first try to resolve the issue directly among each other privately.
2. If a resolution cannot be reached privately, a meeting with a Mediator will be planned.
3. The Mediator organizes a time to meet the parties involved.
4. During their meeting, The Mediator hears all sides with the intention of creating a win-win situation.
5. If a resolution cannot be found with a Mediator then both parties will engage in arbitration.
6. Each party will decide on an Arbitrator, with a third chosen at random.
7. Each arbitrator will take into account all sides and make a legally binding decision for how both parties will proceed.
Community Dispute Resolution
Dispute Resolution Protocol:
1. When a problem occurs between 2 or more parties, all parties are encouraged to first try to resolve the issue directly among each other privately.
2. If a resolution cannot be reached privately, each party can then contact a neutral and unbiased Community Mediator.
3. The Community Mediator organizes a time to meet the parties involved.
4. During their meeting, The Community Mediator hears all sides with the intention of creating a win-win situation.
5. If a resolution cannot be found with a Community Mediator, each party can bring the dispute to the weekly/monthly Community Meeting. This is where discussions take place and decisions are made using the voting process involving those present in the meeting.
6. During all Community Meetings anyone can propose new rules. When an old rule needs to be changed or a new rule needs to be added to prevent any similar issues from happening going forward, these changes would not affect any contracts related to disputes written under the previous rules. This would only affect future contracts (unless the parties involved choose to amend their original contract under the new rules).
7. If the resolution cannot be reached within The Community Meeting, then the Problem/Dispute will be handled by the Community Arbitration Team.
